Level 2 Award in citizenAID

The QA Level 2 Award in citizenAID (RQF) is a regulated qualification designed to teach members of the public life-saving skills for use in the event of a deliberate multiple casualty incident.

Based on the citizenAID Pocket Guide and Phone App, this 3 hour qualification will teach Learners how to react safely, pass on effective messages to the emergency services, prioritise the injured and give life-saving first aid in these extreme situations.

Intended Audience

The QA Level 2 Award in CitizenAid (RQF) qualification has been developed for all members of the public who wish to learn valuable life-saving skills and techniques for use in the event of a shooting, stabbing, bombing or other deliberate incident.

Course Overview

The course covers a variety of topics, including: prioritising multiple casualties, dealing with an unresponsive casualty who is breathing, and controlling severe external bleeding.

The learner will:

• Be able to use the citizenAID app/pocket guide in an emergency situation
• Be able to provide immediate first aid to an unresponsive casualty who is breathing
• Be able to provide first aid to a casualty with severe external bleeding


3 hours


Maximum of 12


The training can be held at your premises however if this is not suitable SHN Training Services Ltd can arrange a site for you.

Course detail courtesy of Qualsafe Awards